|
Informing
Consumers About Health Care Quality: New Directions for Research
and Action
Hyatt
Regency Bethesda
Bethesda,
Maryland
December 11-12, 2000
Monday,
December 11, 2000
| 7:30
a.m. |
Registration
and Continental Breakfast |
| 8:30
a.m. |
Welcome
and Introduction |
| |
Gregg
Meyer, M.D., M.Sc.
Agency for Healthcare Research and Quality
(AHRQ)
Michael
McMullan
Health Care Financing Administration (HCFA)
|
| 8:45
a.m. |
Conference
Overview:
A
Proposed Agenda for Research and Action
|
|
Dale Shaller, M.P.A.
Quality Measurement
Advisory
Service
|
| 9:30
a.m. |
Findings
from the AHRQ/KFF National Poll:
How Do Americans Make Choices in Health Care? How Much Does
Quality Matter? |
|
Mollyann Brodie, Ph.D.
The Henry J. Kaiser Family Foundation
|
| 10:15
a.m. |
Break |
| 10:30
a.m. |
Implications
for the Research and Action Agenda: Panel and Response to
the National Poll Results |
|
Carol Cronin
Consultant
Peter
Lee, J.D.
Pacific Business Group on Health
Charles
Inlander
People's Medical Society
Sam
Ho, M.D.
PacifiCare Health Systems
|
| 11:45
a.m. |
Luncheon
Address:
Informing Consumers About Medical Errors and Patient Safety
|
|
Robert Galvin, M.D.
General Electric Company
|
| 1:15
p.m. |
Implementing
Research and Action in the Four Consumer Sectors, Round 1
(*
=
Session
Leader) |
Session
A: Consumers Employed in the Public and Private Sectors
|
| |
Suzanne
Paranjpe, Ph.D.*
Greater Detroit Area Health Council
Peter
Benner, M.A.
AFSCME Council 6
Christopher
Queram
Employer Health Care Alliance Cooperative
Robert
Margolis, M.D.
Health Care Partners Group
|
Session
B: Older Consumers/Medicare
|
| |
Shoshanna
Sofaer, Dr.P.H.*
Baruch College, CUNY
Bob
Adams
Health Care Financing Administration (HCFA)
Kathryn
Coltin, M.P.H.
Harvard Pilgrim Health Care, Inc.
Susan
Kay
Western Reserve Area Agency on Aging
|
Session
C: Consumers with Special Health Care Needs
|
| |
Christina
Bethell, Ph.D., M.P.H., M.B.A.*
Foundation for Accountability (FACCT)
Steven
Christianson, D.O., M.M.
Visiting Nurse Service of New York
Alice
Lind, R.N., M.P.H.
Washington State Medical Assistance Administration
Nora
Wells
Family Voices
|
Session
D: Consumers with Special Communication Needs
|
| |
Christine
Molnar, M.S., M.P.H.*
Community Service Society of New York
David
Nerenz, Ph.D.
Michigan State University
Martha
Jazo-Bajet, R.N., M.P.H.
Community Health Group
Jane
Ohene-Frempong, M.S.
The Health Promotion
Council, Inc.
|
| 2:45
p.m. |
Break |
| 3:00
p.m. |
Implementing
Research and Action in the Four Consumer Sectors, Round 2 |
|
(Repeat
of Sessions A-D above) |
| 5:00
p.m. |
Reception |
Tuesday,
December 12, 2000
| 7:30
a.m. |
Continental
Breakfast |
| 8:30
a.m. |
The
California Experience: A Case Study of the Research and Action
Agenda in Practice |
| |
Ann F. Monroe
California HealthCare Foundation
|
| 9:30
a.m. |
What
Can We Learn From Social Marketing? |
| |
Moderator:
Carol Schechter, M.A., M.P.H.
Academy for Educational Development
Panelists:
John Strand, M.Ed.
Academy for Educational Development
Lynne
Doner, M.A.
Independent
Consultant/Social Marketing Counselor
Peter
Garrett, A.B.
Garrett Yu Hussein, LLC
|
| 10:45
a.m. |
Break |
| 11:00
a.m. |
Plenary
Session:
Session Reports and Discussion |
| |
Facilitator:
Ian Morrison, Ph.D.
Health Futures Institute
|
| 12:20
p.m. |
Luncheon
Address:
Consumer Information and the Future of the American Health
Care System |
| |
Ian Morrison, Ph.D.
Health Futures Institute
|
| 1:30
p.m. |
Closing:
Moving the Agenda Forward |
| |
Work Group on Consumer Health Information
|
| 2:00
p.m. |
Adjourn
|
|
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