In order to better respond to the multiple challenges faced by returning inmates and their families, it is necessary to reconsider the way programs have operated in the past—in relative isolation from each other. Once we begin to focus on better ways of working, we see the need to redesign program elements, work collaboratively with different service providers, and integrate concepts to improve access into our systems of care. Strategies may include:

• Initiating leadership partnerships to create models that improve access to care for individuals during incarceration and upon their return home.
• Implementing a hotline for current and former inmates to discuss HIV, other infectious disease, substance abuse, and mental health issues, as well as to assist with referral for educational, medical, legal, and housing needs.
• Instituting “mentorship” programs that are volunteer-based and tap into various communities (e.g., ex-inmates and the recovering community) that play a vital part in linking inmates to service agencies and helping them reintegrate into the community.