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The HSR WIC
Services Team wants to help you make your WIC program better. Do you need
help completing a task? Do you need to evaluate your management processes?
We can help you reach your goals. Our experience includes:
- Assessment
of WIC Program Management Practices
- Integration
and Coordination of WIC Data Systems
- Studies/Evaluations
- Focus
Group Moderation
- APD/RFP
Preparation
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- Technical
Assistance to Improve Program Operation
- Feasibility
Studies/Needs Assessment
- Social
Marketing and WIC Outreach
- Website
Design
- Training
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See management
plan summaries below for examples of our experience.
Feasibility
Study for a Paperless Data Exchange Process to Handle Compliance Investigations
Documentation
The Virginia WIC
Program (VA WIC) of the Virginia State Department of Health (VDH) awarded
a contract to HSR to assist VA WIC officials with developing a paperless
system by which vendor compliance activities can be documented and transmitted
between the State WIC agency, its contract compliance investigation
firm, and other parties directly involved in the vendor compliance process.
Within the scope of this project, HSR was asked to:
- Identify
methods by which a paperless system can be developed for vendor
compliance activities;
- Identify appropriate
technology that can assist this paperless process in an efficient
and secure manner; and
- Assess methods
to improve data collection and data analysis for the vendor compliance
process.
HSR presented a
report to VA WIC based on departmental interviews and compliance process
review that included technical recommendations on how to implement a
paperless compliance system. In this era of new technology and the need
to increase efficiency while decreasing costs, a paperless compliance
system is one tool that a WIC program can use to improve its management
capabilities.
Contact
us on developing unique technological solutions to your WIC management
difficulties.
Washington
WIC Program Management Plan
One of the many
challenges facing WIC program officials is how best to manage the large
amount of data collected on program clients, local agencies, and grocers.
HSR conducted a feasibility study for the State of Washington designed
to assist officials with improving the use of program management data
and to help them to identify gaps in data needed for better management.
This feasibility study had four specific goals:
- To identify
key management issues facing the WIC program in the areas of client
services, local agency management, and vendor compliance, and to
evaluate the existing data system to determine if data are available
to meet program needs.
- To conduct
key informant interviews with State and local agency staff, Department
of Health managers, and other key constituent groups to determine
the data needs of program partners;
- To develop
recommendations on how to improve the use of existing data to better
manage different components of the WIC program; and
- To identify
better methods by which data can be displayed and exchanged between
the WIC program and its program partners.
Contact
us for more information and so that we can help you better use data
to manage your WIC program.
WIC Service
Delivery Study for the Washington State Department of Health
The Washington
State Department of Health awarded a contract to HSR to study WIC service
delivery systems in the State of Washington. Under the contract, HSR
analyzed the impact of the WIC program on access to maternal and child
health (MCH) services in varying delivery models; researched the role
of MCH services on access to WIC; and conducted a cost analysis of WIC
service delivery models. The objectives of the study were met by conducting
the following activities:
- Developing
a background paper on WIC programs currently operating in managed
care environments, including an analysis of problems encountered,
staffing, data collection, and coordinating the delivery of WIC
services;
- Conducting
case studies of at least five models of WIC and MCH service delivery
to assess their effect on access, service utilization, and quality
of care;
- Evaluating
at least one WIC program that operates out of a managed care organization;
and
- Assessing
the costs of providing WIC services in the selected service delivery
models.
The objective of
this study was to examine how changes in the manner in which health
services are delivered in Washington State had affected the delivery
of WIC services at the local level, and to make recommendations to the
State regarding how the WIC program should adapt to these changes.
Contact
us for more information.
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