Strategies facilitated by Cross-Training that appeared to promote Systems Integration include:

• Development of an Interagency Cross-Training Coordinating Body

• Development of a Cross-Training System Integration Position and Training Coordinator

• Interagency Cross-Training Quality Service Agreements

• Regional Interagency Cross-Training Delivery Teams

• Co-location of services

• Pooled funding and resources for training

• Sharing of materials (e.g. curriculum, intake forms, program schedules and overview, strategic plans)

• Sharing of data and client tracking system information

• Consolidated planning for linking programs

• Multi agency e-mail communications

• Conducting legislative and public education session jointly

• Sharing transportation resources for making services more accessible

• Sharing case management and outreach workers' services across agencies

• Disseminating a program and service map across the community

• Joint agency agreements to increase capacity to conduct initial screening and assessments and to respond to evening and weekend service needs.