With this SIN, HSR will assist clients with improving their management and organizational effectiveness by offering program management support services to those agencies involved in collaboration, working groups, or integrated product, process, or self-directed teams.

HSR recognizes that successful project/program management and integration depends not only on technical proficiency, but also on the ability to understand competing priorities, regulatory or policy issues, budgetary constraints, and how to handle resistance to new approaches. At the core of these services are three essential elements:

• Establishing clear expectations with key officials from the beginning of the project.
  This means conducting both formal and informal discussions with project staff on project outcomes, establishing clear time lines for deliverables, identifying potential problems and addressing them before they interfere with the project, and preparing for each task well in advance.
  
• Providing ongoing communication.
  Communication between key parties is critical to ensuring the smooth operation of projects and programs. In all its projects, HSR proposes to establish a regular schedule of conference calls/face-to-face visits to review the status of each task, discuss upcoming events, and discuss key project implementation issues.
  
• Providing ongoing assessments of progress.
  In addition to communicating with project/program staff, ongoing assessments of progress by the Project Manager will be conducted throughout the completion of each task, in order to identify any changes to the project that may be needed to accomplish future tasks.

Annual loaded rates for personnel who may be involved in the delivery of consulting services under this SIN are presented for each of the remaining years of our five-year contract award.  VIEW RATES